Telephone Triage Course for RNs who want to work from home

Everything you need right here.

No books needed.

Professional Development Course

Join us:

This is an 18-hour Course with a certificate of completion.

You will be invited to a private group for interaction with the teachers and other nurses.

All the lessons are held on the secure private Teachable site using their proprietary software.

You will have access to the Schmitt-Thompson protocols and software practice.

This course is for Registered Nurses who reside in the USA and have had a minimum of 1 year of clinical experience.

Course Summary

Lesson 1 - The benefits of becoming a Remote Triage Nurse

Examples of job options and lifestyle perks for nurses working from home.
Let’s talk about pay and the various national triage or healthcare companies that will hire you.
How to start your own Nurse Triage Service. I have an alliance partner who will assist you.
Learn about our Pediatric triage and Adult triage training in conjunction with our software.
Working from home, setting up HIPAA-compliant home office, and more.
Admission to our private Facebook group for the Triage Course nurses.

Lesson 2 - Introduction: Telephone Triage 101- For RNs

Introduction to SCHMITT-THOMPSON POWERED ELECTRONIC Triage Software
Introduction to AI (Artificial Intelligence)
Interview with Rosa Colon, RN A Day in the Life of a Remote Triage Nurse
Discussion on the Nurse Practice Act and its requirement that nurses use standardized protocols.

Lesson 3 - Motivational Interviewing -Active listening for the Triage RN

The key to a successful call is in the connection formed with the client/patient in the first 60-90 seconds.
Teaching you some key tips to earn your patient's trust in the first few minutes.
Live zoom practice meeting on MI, OARS and live patient call examples.
Nurses to become an extension of the Hospital’s or Doctor’s practice.

Lesson 4 - Using our software, a URAC-accredited program.