Lesson 1 - The benefits of becoming a Remote Triage Nurse
- Examples of job options and lifestyle perks for nurses working from home.
- Let’s talk about pay and the various national triage or healthcare companies that will hire you.
- How to start your own Nurse Triage Service. I have an alliance partner who will assist you.
- Learn about our Pediatric triage and Adult triage training in conjunction with our software.
- Working from home, setting up HIPAA-compliant home office, and more.
- Admission to our private Facebook group for the Triage Course nurses.
Lesson 2 - Introduction: Telephone Triage 101- For RNs
- Introduction to SCHMITT-THOMPSON POWERED ELECTRONIC Triage Software
- Introduction to AI (Artificial Intelligence)
- Interview with Rosa Colon, RN A Day in the Life of a Remote Triage Nurse
- Discussion on the Nurse Practice Act and its requirement that nurses use standardized protocols.
Lesson 3 - Motivational Interviewing -Active listening for the Triage RN
- The key to a successful call is in the connection formed with the client/patient in the first 60-90 seconds.
- Teaching you some key tips to earn your patient's trust in the first few minutes.
- Live zoom practice meeting on MI, OARS and live patient call examples.
- Nurses to become an extension of the Hospital’s or Doctor’s practice.
Lesson 4 - Using our software, a URAC-accredited program.
Live Practice using SCHMITT-THOMPSON/ software.
- Unlimited practice with one of Marie Peppers’ live software provider accounts.
- Video instruction from Rosa Colon, RN, and Marie Peppers, LPN
Lesson 5 - Deep dive into the Triage Software-LIVE practice on the system
- Point and click documentation practice.
- Email/text handouts and care advice
- Medication dosage
- Custom provider preferences
- Difficult customers and how to react in situations.
- Review of the most common acute and chronic conditions for Adults/Peds
Lesson 6 - Resume Preparation- Jobs Opportunities and more...
- Resume presentation focused on Remote Triage Nursing
- Resume template to follow with guidelines on success.
- Marie’s private referrals to her Alliance Partners
- Private referral if you would like to start your own Nurse Call Service
- Jobs group with hot jobs posted 5 x per week.
- Certificate of Completion