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Professional Development Course

Join us:

This is an 18-hour Course with a certificate of completion.

You will be invited to a private group for interaction with the teachers and other nurses.

All the lessons are held on the secure private Teachable site using their proprietary software.

You will have access to the Schmitt-Thompson protocols and software practice.

This course is for Registered Nurses who reside in the USA and have had a minimum of 1 year of clinical experience.

Course Summary

Lesson 1 - The benefits of becoming a Remote Triage Nurse

  • Examples of job options and lifestyle perks for nurses working from home.
  • Let’s talk about pay and the various national triage or healthcare companies that will hire you.
  • How to start your own Nurse Triage Service. I have an alliance partner who will assist you. 
  • Learn about our Pediatric triage and Adult triage training in conjunction with our software.
  • Working from home, setting up HIPAA-compliant home office, and more.
  • Admission to our private Facebook group for the Triage Course nurses.

 Lesson 2 - Introduction: Telephone Triage 101- For RNs 

  • Introduction to SCHMITT-THOMPSON POWERED ELECTRONIC Triage Software 
  • Introduction to AI (Artificial Intelligence)
  • Interview with Rosa Colon, RN A Day in the Life of a Remote Triage Nurse
  • Discussion on the Nurse Practice Act and its requirement that nurses use standardized protocols.

Lesson 3 - Motivational Interviewing -Active listening for the Triage RN

  • The key to a successful call is in the connection formed with the client/patient in the first 60-90 seconds. 
  • Teaching you some key tips to earn your patient's trust in the first few minutes. 
  • Live zoom practice meeting on MI, OARS and live patient call examples. 
  • Nurses to become an extension of the Hospital’s or Doctor’s practice.

Lesson 4 - Using our software, a URAC-accredited program.

  • Live Practice using SCHMITT-THOMPSON/ software.
  • Unlimited practice with one of Marie Peppers’ live software provider accounts.
  • Video instruction from Rosa Colon, RN, and Marie Peppers, LPN

Lesson 5 - Deep dive into the Triage Software-LIVE practice on the system

  • Point and click documentation practice.
  • Email/text handouts and care advice 
  • Medication dosage 
  • Custom provider preferences
  • Difficult customers and how to react in situations. 
  • Review of the most common acute and chronic conditions for Adults/Peds

Lesson 6 - Resume Preparation- Jobs Opportunities and more... 

  • Resume presentation focused on Remote Triage Nursing
  • Resume template to follow with guidelines on success.
  • Marie’s private referrals to her Alliance Partners
  • Private referral if you would like to start your own Nurse Call Service 
  • Jobs group with hot jobs posted 5 x per week. 
  • Certificate of Completion

Telephonic Triage for RNs

  First Section
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  Reference Materials - Please look each one over
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  ZOOM- Telephone Triage Motivational Interview Training Video
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  Triage Test and Resume Template
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Check out our Group of Nurses who want to work from home

Click link See the 35,000 nurses and growing at our Facebook group